Terms and Conditions

TAG Website Agreement. The terms and conditions governing the use of  all Training Alliance Group’s websites, educational and training courses, products, services, businesses and therapies.

The following terms and conditions are applicable to all agreements regarding  Training Alliance Group’s websites, educational training, products, services, businesses and therapies.

The www.trainingalliancegroup.co.uk website, including all associated websites of Training Alliance Group, (herein after called the “Site”) is an online information service provided by Training Alliance Group (www.trainingalliancegroup.co.uk), subject to your compliance with the terms and conditions set forth below.


In consideration of all agreements made with Training Alliance Group, including TAG Academy, and any of its other associated brands (all and any of which hereinafter shall be referred to as TAG), and with regard to any other relevant and valuable consideration (of which the receipt and pertinence are acknowledged by TAG), each party shall agree as follows:

1. Copyright, Licenses and Idea Submissions

The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are TAG, as well as its affiliates and other third party licensors. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute, in any manner, the material on the site, including text, graphics, code and/or software. You may print and download portions of material from the different areas of the Site solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. You agree to grant to TAG a non-exclusive, royalty-free, worldwide, perpetual license, with the right to sub-license, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to any public areas of the Site (such as bulletin boards, forums and newsgroups) or by e-mail to TAG by all means and in any media now known or hereafter developed. You also grant to TAG the right to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against TAG for any alleged or actual infringement or misappropriation of any proprietary right in your communications to TAG.

2. TrafficServer 1.01 Trademarks

Publications, products, content or services referenced herein or on the Site are the exclusive trademarks or servicemarks of TAG. Other product and company names mentioned in the Site may be the trademarks of their respective owners.

3. Use of the Site and Services

You understand that, except for information, products or services clearly identified as being supplied by TAG, TAG does not operate, control or endorse any information, products or services on the Internet in any way. Except for clearly identified and supplied TAG  information, products or services, all other information, products and services offered through the Site, or on the Internet generally, are offered by third parties, that are not affiliated with TAG. You also understand that TAG cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.

You assume total responsibility and risk for your use of the site and the internet. TAG provides the site and related information “as is” and does not make any express or implied warranties, representations or endorsements whatsoever (including without limitation warranties of title or non-infringement, or the implied warranties of merchantability or fitness for a particular purpose) with regard to the service, any merchandise information or service provided through the service or on the internet generally, and  TAG shall not be liable for any cost or damage arising either directly or indirectly from any such transaction. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the service or on the internet generally. TAG does not warrant that the service will be uninterrupted or error-free or that defects in the service will be corrected.

You understand further that the pure nature of the internet contains unedited materials, some of which are sexually explicit or may be offensive to you. Your access to such materials is at your risk. TAG has no control over and accepts no responsibility of your internet usage and access.

4. Limitation of Liability

In no event will TAG be liable for (i) any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the service, or any information, or transactions provided on the service, or downloaded from the service, or any delay of such information or service. Even if TAG or its authorised representatives have been advised of the possibility of such damages, or (ii) any claim attributable to errors, omissions, or other inaccuracies in the service and/or materials or information downloaded through the service. In any occasion where jurisdiction does not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such situations, TAG liability is limited to the greatest extent permitted by law.

TAG makes no representations whatsoever about any other web site which you may access through this one or which may link to this Site. When you access a non-TAG web site, please understand that it is independent from TAG, and that TAG has no control over the content on that web site. In addition, a link to a TAG web site does not mean that TAG endorses or accepts any responsibility for the content, or the use, of such web site.

5. Indemnification

You agree to indemnify, defend and hold harmless TAG, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service.

6. Third Party Rights

The provisions of paragraphs 3 (Use of the Site and Services), and 5 (Indemnification) are for the benefit of TAG and its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to the Service. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.

7. Miscellaneous

This Agreement shall all be governed and construed in accordance with the laws of England and Wales applicable to agreements made and to be performed in the United Kingdom. You agree that any legal action or proceeding between TAG and you for any purpose concerning this Agreement or the parties’ obligations hereunder shall be brought exclusively in a court of competent jurisdiction sitting in England and Wales. Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. TAG’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. TAG may assign its rights and duties under this Agreement to any party at any time without notice to you.

8. Term and Termination

This Agreement may be terminated by either party without notice at any time for any reason. The provisions of paragraphs 1 (Copyright, Licenses and Idea Submissions), 3 (Use of the Site and Services), 5 (Indemnification), 6 (Third Party Rights) and 7 (Miscellaneous) shall survive any termination of this Agreement.

9. Definitions within TAG websites or written material or conveyed orally

For the purposes of these terms:

Headings; Number and Gender. The headings of sections and paragraphs are inserted for convenience only and shall not be deemed to constitute part of this agreement or to affect the construction thereof. The use in this agreement of singular, plural, masculine, feminine and neuter pronouns shall include the others as the context may require.

”We’ and ‘us’ means Training Alliance Group (TAG) or any of its associated brands, who will provide the services to you.

‘You’ means the person or student receiving the services.

‘Course’ means an attendance or home study portions of a course or course designed and developed by us including all revisions and updates to such course as we may make from time to time.

‘Course Materials’ means the physical materials relating to any one course, together with all revisions and updates made by us from time to time, which may be in any format and which are required by the student to complete the course.

10. Responsibility for Course Materials

We uphold that the course materials will meet a satisfactory level of quality however; we do not uphold that they will be error free.

You will be responsible for inspecting the course materials as soon as is reasonably possible following issue or delivery. Furthermore, you will be responsible for informing us about any oversights as soon as possible.

If you lose or damage your course materials and need replacement these will attract nominal charge.

11. Absence from a course

If you are intending to take a leave of absence from your attendance course for a known period of time you must notify us either when booking or as soon as is possible after you know. If you fail to notify us, continuation of your course will be at our discretion. All attendance courses are built upon the previous sessions work, so all the work must be covered. This will require you to attend extra sessions at one of our centres. These sessions can be charged at £145 per day or part of.

12. Cancellation and Refunds

According to the Distance Selling Regulations 2000, you have a cooling off period of seven working days. This period allows you an unconditional right to cancel. You will be required to make such a request in writing to us and at your cost return any received materials in a satisfactory and reasonable condition. We are allowed to make deductions for damaged or used materials. This included opened DVD’s and CD’s.

It is now our policy that no documents or materials are dispatched until after the seven day cooling off period has elapsed.

After this cooling off period you have no automatic right to a refund. We will consider allowing you to transfer the course to a third party or to another course. If need be we will sell your course through our site for you – the buyer paying us and we then pass on any balances to you less the administration charge. (See paragraph 13).

Once you have commenced training with TAG, you are liable for the instalment amounts, as set out in your payment schedule and these payments must be made on the date requested by TAG. If you are having difficulty in paying an alternative arrangement may be made by negotiation with Robert Russell.

Should you decide to no longer attend a course, (for whatever reason), after you have paid one or more instalments but before you have completed the course, you will are not entitled to a refund of the fees already paid. However you would not be required to pay the full remaining balance. There is a cancellation fee of £275.

You are required to give 30 days written notice of cancellation once you have started a course. All monthly payments must be continued up to the leaving date. If you are behind on payments these will still need to be honoured but arrangements can be made for these to be paid over a longer period if need be.

13. Transferring a Course

TAG retain the sole discretion concerning whether a course may be transferred from you to a third party. Any such request must be made to us in writing. We will treat all justifiable requests as compassionately as possible.

We retain the sole discretion concerning whether you may transfer to another course offered by us. Any such request must be made to us in writing at the address given above. We will treat all justifiable requests as compassionately as possible.

If we agree to allow you to transfer to another course, the total fees paid towards the discontinued course will be offset against the cost of the new course. However we will require that if the new course is more expensive than the discontinued course, the balance should be paid in full. There will be a standard £100 administration charge on all transfers and courses re-sold.

14. Practical Training

The topics covered during the practical training will be as close to as possible as those stated on the website, however if we are obliged to make any minor changes to your practical training we reserve the right to do so.

15. Disclaimer of Warranties and Limitation of Liability

We warrant that we will carry out the service to you with a reasonable level of care and skill.

Any liability under any agreement between you and us shall be limited to any sums paid by you to us.

As far as permitted by law, we shall not be liable to any person for losses or damages that were not reasonably foreseeable and that were not caused by any breach on our part.

We shall not be liable to any person for any direct or indirect loss or damage as a result from your course enrolment. Any liability that does arise will be limited to the course fee paid.

We are not qualified to provide you with advice regarding health problems. If you require any such advice, we recommend you seek the opinion of your doctor or any other medical practitioner. Any holistic health care advice we do provide should be treated as congruent to and not an alternative for accustomed health care.

16. Waiver

None of the conditions or provisions of this Agreement shall be held to have been waived by either party, except by an instrument in writing signed by a duly authorised officer or representative of each party. The waiver by either party of any right hereunder or the failure to enforce at any time any of the provisions of this Agreement, or any rights with respect thereto, shall not be deemed to be a waiver of any other rights hereunder or any breach or failure of performance of the other party.

17. Payment

All outstanding fees to us must be made before we will issue you with a certificate/diploma of completion.

If you are paying for the course by instalments, you agree to pay the instalments promptly on the dates specified on your registration documents.

18. Copyright

All copyright and other intellectual property rights relating to the course materials are either owned by or licensed to us. Copying, adaptation or any other use of all or any part of it without our express permission is strictly prohibited.

You are strictly forbidden to record the training sessions. There are only two exceptions:

  1. Hard of hearing students; who will be requested to provide written medical evidence of their condition.
  2. Personal recording of your own student practice therapy sessions. Anyone found recording the courses will be removed and will only be allowed back at the discretion of Robert Russell or his representative tutoring a course.

19. Other Course Terms

We reserve the right to refuse enrolment on any of the courses we offer.

If at our discretion we afford you any relaxation of these terms, this shall in no way affect our rights under these terms and conditions.

This Agreement shall be interpreted in all respects in accordance with the law of England and Wales. The parties hereby submit to the exclusive jurisdiction of the British courts for the determination of any question or dispute arising in connection with this Agreement.

If the whole or any part of any clause(s) of this Agreement is or becomes invalid for any reason, that invalidity shall not affect the validity of any other provision.

You are required to notify us in writing of any changes to your postal address. Please do not send an email with changes to your personal details.

The course details, dates, times and fees on this site are accurate at the time publication, but amendments may be made from time to time without notice. If you have joined a course at a certain fee, that fee will be fixed and not changed; only persons joining the course after the amendment will be affected by it.

Course fees are fully inclusive of all course materials (but not any required books on the reading list) and any light refreshments throughout course. You will need to bring pens and writing pad or, if you wish, electronic storage devices.

A minimum enrolment of students is required for any course to run. TAG reserves the right to withdraw or postpone until a later date any course, if there are insufficient students.

Fees paid, in full or part, are not refundable unless the course is cancelled. You will be carried on to the postponed course.

20. Data Protection & Privacy Policy

TAG work within the Data Protection Act and are committed to protecting your privacy and keeping your personal information secure. We will not disclose your details to any person, unless you have given your consent or we are compelled to do so by law or in response to a valid, legally compliant request by any law enforcement agency or government authority.

The use of Cookies

A Cookie is a small piece of information transferred to your hard drive by the web site to support your navigation of a web site. They are widely used throughout the web to assist users who repeatedly visit a particular web site or for tracking usage of a web site. Although TAG does not use cookies to gather personal information such as a person’s name or email address. We may, however, choose to use cookies to identify repeat visitors to our web sites, to determine the path visitors take to our web sites, and where appropriate identify visitors who came to our web site as a result of a banner ad on a third party web site. Please be assured that all information we gather by the use of a cookie is compiled on an aggregate, anonymous basis.

With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. If you want to know how to do this please look at the help menu on your web browser. However, please note that “rejecting” cookies will mean that you may not be able to use certain features on our Web site. We therefore recommend that you accept all cookies in order to ensure you benefit from all of our web sites’ features and security mechanisms. Find out more about the use of cookies and on how to switch off cookies on http://www.cookiecentral.com or http://www.aboutcookies.org/controlcookies.asp

In the event you access a third party web site via a link on our pages then associated cookies might also be created when you access these sites. TAG will not have access to these cookies or any information that these cookies may contain. Although we would expect third parties to adhere to a suitable privacy policies and terms and conditions of use, we are not responsible for the actions or policies of such third parties. Accordingly, you should contact the third party site for more information on their policies regarding cookies.

21. Complaints Procedure

We invite regular feedback on all aspects of our training. We aim to be approachable and responsive. Complaints on training should be made to the course tutors in the first instance. If the problem remains unresolved you may contact Chief  Executive Leader, Robert Russell, it is highly unlikely that this will not resolve the problem. However should the problem still remain unsolved then you may seek the advice of our professional and accrediting organisations.

These conditions do not affect your statutory rights.

22. Website, CD’s, Downloads, Videos and Course content

All content presented in this, or any other media supplied by TAG (including, but not limited to the website, downloads and documents), is for educational purposes only, and should be considered as general information only, and is not a substitute for the advice of a medical doctor, or any other health care professional.

The client is always responsible for consulting their Medical Doctor, General Practitioner and/or other healthcare professional(s) as appropriate to ensure their physical and mental well-being.  If in doubt, all clients should contact their medical doctor before embarking on any complementary treatment.

TAG and its associated staff, along with the therapists, coaches and/or other practitioners that we may refer you to, may not be able to provide a medical diagnosis.

Moreover, it is advisable to consult a physician, or other health care professional, before embarking on any weight loss/slimming and/or fitness plan programme.  Responsibility for doing so remains with the client at all times. Therapies for weight loss, are designed to aid, and not replace, a sensible and well-balanced calorie controlled diet.

TAG is neither liable nor responsible for the contents of any external sites linked to, nor does it endorse any product or service contained therein.

Please note: Clients and students are respectfully reminded that appointments or supervision made directly with TAG that are cancelled at short notice (less than 72 hours) will be charged at the normal sessional fee, as your therapist’s, coaches and/or other practitioner’s time and facilities will have been reserved for you.  For cancellations with greater than 72 hours’ notice, any fees already paid will be refunded, less a £20 administration charge.

TAG cannot be held responsible for loss or damages as a result of e-mail or other electronic communication data being intercepted, lost or misdirected.  The use of e-mail or other electronic communication is with the understanding that the data cannot be assumed as secure.

TAG cannot accept any responsibility for any loss, damage or injury arising from the use or misuse of the website, download, course materials, electronic communication, and/or any of the content contained therein.

23. Downloads and/or other media

All downloads and other media, including but not limited to electronic, written and/or audio purchased from TAG or through TAG’s affiliate programmes are purchased and/or used on the strict understanding that TAG cannot accept any responsibility for any loss, damage or injury of whatever kind and however caused, arising from the use and/ or misuse of the download and/or other media, or any of the content contained therein.

Individual results will vary.

Do not use any downloaded and/or other media product(s) while driving, operating any machinery, or in any situation where your ability to perform any action is required.

Do not use any download and/or other media if you suffer from epilepsy, depression and/or any other psychological, psychiatric or nervous condition, and/or if you are under the influence of substances (including but not limited to alcohol or drugs).

Any person using any downloads and/or other media do so on the strict understanding that they shall remain entirely responsible for their own actions and decisions at all times.

While we will make every effort to fulfil download and other media orders within a reasonable amount of time, fulfilment of orders may be subject to a delay while payments are processed.

Hypnotherapy and/or other interventions for weight loss can only aid slimming as part of a calorie controlled diet.

Any and all content purchased from TAG or through TAG’s affiliate programmes are subject to the appropriate copyright laws. Such content, including but not limited to downloads and/or other media, may not be republished, forwarded, sold, hired, resold, transmitted, copied, transferred or in any way made available to any person who has not directly purchased the content, either in whole, or in part, without express written consent from TAG.

Packaging illustrations are for illustrative purposes only.

24. TAG Forums

By submitting content to any of TAG’s Forum services, you are agreeing that we may publish said content on our websites (including all websites owned and operated by TAG), and that you have the appropriate permissions (including copyright) to submit such information.

We also reserve the right to edit the content, and/or publish selected parts of submitted content.

25. Affiliate Programme

Affiliate commissions shown on the website may vary at any time.

Affiliate commission shall be a percentage of the product and/or service as previously agreed in writing between the affiliate and TAG, and shall become payable at the time that cleared funds for all products and/or services have been received by TAG.

Affiliate commissions shall only be payable to affiliates who have applied to, and have been accepted onto the affiliates programme in writing.

The affiliate shall agree to adhere to all terms and conditions laid out herein.

TAG reserves the right to remove an affiliate from our affiliates programme at any time without giving reason and/or notice.

Affiliates shall agree that if they no longer wish to participate in the TAG Affiliate programme, they shall inform us in writing.

Affiliates shall agree that if they are no longer a part of the affiliates programme, whether that termination is due to our termination or the affiliate’s termination of their participation, they must remove all materials, images, text and/or other references to our affiliates programme from all of their promotional and/or informational entities, both online and offline.

Payments to affiliates shall be via PayPal where possible and shall be in pounds sterling (GBP) unless otherwise agreed in writing between TAG and the affiliate.

Should TAG negotiate a variation of commission percentages with a particular affiliate for a particular product and/or service, this shall not be deemed as a variation of any other commission percentages for that affiliate, nor shall it be deemed as a variation in that commission percentage for other affiliates.

26. Miscellaneous

All driving directions and/or estimated journey time or any other journey advice should be taken as an approximate guidance only, and should not be used for route planning purposes. Missed appointments or late arrivals due to the use of such advice will not be rescheduled or refunded. It is the client’s responsibility to ensure adequate travel time.

Any testimonials shown on this website refer to training courses, coaching seminars and sessions, one-to-one therapy and/or other services performed or provided by TAG, and should not be seen as an indication of the service that may be performed by other therapists, coaches and/or other practitioners outside of TAG.

While every effort is made to ensure the accuracy of the information on this website, information and statistics shown on the website cannot be guaranteed to be accurate or up to date.

These terms and conditions may change at any time and without notice.

E-mail: info@trainingalliancegroup.com